INTEGRIS Health Community Hospital
PATIENT & VISITOR NOTICE OF NON-DISCRIMINATION

As a recipient of Federal financial assistance, INTEGRIS Health Community Hospital complies with all applicable laws, regulations, and policies related to non-discrimination, and does not discriminate, exclude, or otherwise treat individuals, patients, or visitors differently on the basis of race; ethnicity; familial status; ancestry; color; religion; sex; sexual orientation or preference; gender identity; national origin (including Limited English Proficiency); age; handicap or disability; genetic information; veteran status; or any other protected characteristic under applicable laws in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, including the assigning or transfers of patients to rooms, floors, and sections; assigning staff to patients; utilization of the health care facility; or granting staff privileges of professionally qualified personnel, whether carried out by INTEGRIS Health Community Hospital directly or through a contractor or any other entity with which INTEGRIS Health Community Hospital arranges to carry out its programs and activities.This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination act of 1975, Section 1557 of the Affordable Care Act (ACA), regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91, and applies to all patients, health care professionals and staff members of INTEGRIS Health Community Hospital. Health care professionals include physicians, allied health professionals and other licensed health care professionals. Staff members include all employees, agency personnel, contractors, consultants, students, and volunteers.

Notice of Program Accessibility

INTEGRIS Health Community Hospital and all its programs and activities are accessible to and usable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments.

INTEGRIS Health Community Hospital:

• Provides people with disabilities reasonable modifications and free auxiliary aids and services to people with disabilities, or English proficiency to access INTEGRIS Health Community Hospital and to communicate effectively with us. Access features include:
  • Accessible parking designated specifically for disabled persons.
  • Curb cuts and ramps between parking areas and buildings.
  • Level access into first floor level with elevator access to all other floors.
  • Accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, including examining rooms and patient wards.
  • Qualified sign language interpreters via video remote interpreting or other aids for hearing impaired individuals
  • Written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals
  • Flash cards, alphabet boards and other communication boards.
  • Assistive devices for persons with impaired manual skills.
  • Free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters or a language line
    • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please contact INTEGRIS Health Community Hospital ADA/1557 Coordinator at 1-(405) 400-8613.

Grievance Procedure:

If you believe that INTEGRIS Health Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

INTEGRIS Health Community Hospital

Attn. ADA/1557 Coordinator
9417 N. Council Rd.
Oklahoma City, OK 73162
1 (405) 400-8613

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, INTEGRIS Health Community Hospital ADA/1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1 (800) 368-1019, (800) 537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

English: ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1 (405) 400-8613.

Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También se dispone de ayuda y servicios auxiliares adecuados para proporcionar información en formatos accesibles. Llame al 1 (405) 400-8613.

Vietnamese: CHÚ Ý: Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ miễn phí có sẵn cho bạn. Các hỗ trợ và dịch vụ phụ trợ thích hợp để cung cấp thông tin ở các định dạng có thể truy cập cũng có sẵn miễn phí. Gọi 1 (405) 400-8613.

Chinese: 谨按:若曰 [插语],可得免费语助事。 免费佐设备服务,以无障碍式给信息。 致电 1 (405) 400-8613.

Korean: 주의: 한국어를 구사할 수 있다면 무료 언어 지원 서비스를 이용할 수 있습니다. 접근 가능한 형식으로 정보를 제공하기 위한 적절한 보조 도구 및 서비스도 무료로 제공됩니다 1 (405) 400-8613.로 전화하십시오.

Arabic: تنبيه : إذا كنت تتحد ث العربية ، فإن خدما ت المساعدة اللغوية المجانية متاحة لك . كما تتوفر مجانا مساعدات وخدما ت مساعدة مناسب ة لتوفير المعلومات بأشكا ل
يسهل الوصول إليها . اتص ل بالرقم 1 (405) 400-8613.

French: ATTENTION : Si vous parlez français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et des services auxiliaires appropriés pour fournir de l’information dans des formats accessibles sont également disponibles gratuitement. Composez le 1 (405) 400-8613.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachhilfen zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1 (405) 400-8613 an.

Gujarati: ધ્યાન આપો : જો તમે ગુજરાતી બોલતા હો, તો તમારા માટે નનિઃશુલ્ક ભાષા સહાયતા સેવાઓ ઉપલબ્ધ છે. સુલભ ફોમેટમાાં માહહતી પૂરી પાડવા માટે યોગ્ય સહાયક સહાયક સહાયકો અને સેવાઓ પણ નવના મૂલ્યે ઉપલબ્ધ છે 1 (405) 400-8613 પર કોલ કરો.

Russian: ВНИМАНИЕ: Если вы владеете русским языком, вам доступны бесплатные услуги языковой помощи. Также на безвозмездной основе предоставляются соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах. Звоните по номеру 1 (405) 400-8613.

Pennsylvania Dutch: Wann du Deitsch (Pennsylvania German / Dutch) schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1 (405) 400-8613.

Portuguese: ATENÇÃO: Se você fala Português serviços gratuitos de assistência linguística estão disponíveis para você. Estão também disponíveis gratuitamente ajudas auxiliares e serviços auxiliares adequados para a prestação de informações em formatos acessíveis. Ligue para 1 (405) 400-8613.

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1 (405) 400-8613.

Italian: ATTENZIONE: Se parli Italiano sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili ausiliari e servizi adeguati per fornire informazioni in formati accessibili. Chiama il numero 1 (405) 400-8613.

French Creole: ATANSYON: Si w pale Kreyòl, gen sèvis asistans lang ki disponib pou ou gratis. Zouti ak sèvis pou bay enfòmasyon nan fòm aksesib yo disponib tou gratis. Rele 1 (405) 400-8613.

Mon-Khmer, Cambodian: យកចិត្តទុកដាក់:ប្រសិនបរើអ្នកនិយាយភាសាខ្មែរ,បសវាជំនួយភាសាបដាយឥត្គិត្ថ្លៃអាចរកបានសប្ារ់អ្នក។ ជំងឺបអ្ដស៍និងបសវាកម្ែជំនួយសម្ប្សរបដើម្បីផ្តល់ព័ត្៌ានកនុងប្ទង់ប្ាយខ្ដលអាចចូលដំប ើរការបានក៏អាចរកបានបដាយឥត្គិត្ថ្លៃ។ ការបៅ 1 (405) 400-8613។